Part of most any organisation's operations is the efficient sourcing and managing of supplier relationships. This is an area that can be dragged right back with bureaucracy, lack of clear authority, decision by committee and all manner of other red tape.
Tackling drags on processes in this area is actually reasonably straightforward. And although shining a light on where process delays occur can cause friction within the organisation - within purchasing, within requisitioning areas, and between the two - it is a great tool for empowering business leads to source with greater speed. It also enables purchasing to collaborate with areas that may harbour resistance.
Here's an article on the critical success factors in this area.
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